Player support
How can we help?
Start with the common answers below, or reach the Knight Rush team through the configured support channel.
Common help topics
Quick answers
Lichess team approval
Join with the same verified Lichess account shown in your profile. Approval follows the registered player access checks.
View team statusTournament link unavailable
Assigned Arena links appear only after payment, eligibility, team approval, batch assignment and the configured unlock time.
Review accessFair-play review
Imported standings remain provisional until Knight Rush completes fair-play review and publishes official results.
Read the termsResults and prizes
Your tournament history shows processing, review and published states. Official prizes then appear in payout history.
View results historyContact support
support@knightrush.in
Include your Lichess username and tournament title. Never email identity documents or full payout details.
Email support